Reviews & Testimonials

Tuscany-51

First purchased 7 high end movie chairs through them- great quality- great chair. I had the chairs delivered and had a small issue with the measurements (wrong measurements were on the best buy website). I was worried that I would have to ‘fight’ to get a refund for one of the chairs because I could only go three across in a row not 4. Quite the opposite. They (Eastporters) were super accommodating, professional, and very helpful. They were responsive and a pleasure to deal with. I then went to their office to view their screens, equipment etc (great set up)…. Their staff were the most knowledgable, insightful, helpful, low pressure sales people I have ever met. They have a great set up and are super knowledgeable about their products. They are not sales people, rather they are product experts – which is what you want if you are spending $20K+ on a home movie theatre. Yet I feel that even If I was spending less I would still receive the same great service and care. They were just awesome to deal with. I ended up purchasing full 9.1 surround sound (Marrantz), fixed wall mounted screen, in-wall speakers, projector (JVC), amps, subs, wiring etc…. and hired them to install.

Their instal guy (Ryan) and his team were amazing. They did everything 100% perfect. Clean work, SUPER knowledgable… and had the right attitude that unless I was happy- the job was not finished. Well, they exceeded my expectations 100%. I would use them and buy from them again… I would highly recommend them with the highest customer service rating!

Forget every-other place you are thinking of buying from (I did my research and went everywhere – so I can save you the time and energy) and visit east porters. Staff 10/10. Service 10/10. Pricing 10/10. Product knowledge 10/10. Instal 10/10. Customer satisfaction 10/10.

Great job Eastporters!. Thanks for an amazing Theatre Room! Super happy and everyone I have show it to is super impressed! But most of all I am very detail oriented and particular about every last detail. You hit it out of the park!!!