Reviews & Testimonials

Piacenza-11

LOOK NO FURTHER FOR YOUR HOME THEATRE – Shopping Experience 10/10 – We have been thinking of finishing our basement and turning one of the corners into a home theatre for a while. We finally decided to get the whole process started in October. A friend that had his home theatre done by Eastporters recommended them, so we decided to give them a try. As both me and my wife were new to the home theatre stuff, we had been asking tons of questions and going back and forth with our choices quite a few times. Dave, their sales manager I believe, was patient, helpful and highly informative during the whole process. It took us two trips to finally nail every detail down. The first trip we didn’t have all the measurements needed for him to make an accurate quote, so he walked us through their two showrooms, showed us some projectors, screens and the sound system, sort of like a Home Theatre 101, but for free. The man is apparently an expert in his field. He asked us for a budget range and started to put up options for us right on top of his head. The good the bad the common tricks home theatre venders use to rip off newbies like us. Before we left, Dave gave us a list of measurements needed to be done for him to arrange the surround sound. The second trip was a smoother sail. We got all the measurements they needed, and Dave went through every detail of the project and gave us an amazing price. We placed order and scheduled installation right after. The whole process was very pleasant and “newbie friendly”. The sales rep was patient, informative, honest and not pushy at all. We took our time to make the decision and they were there the whole time super helpful. I’m not just talking about the 4, 5, 6 hours spent in their showrooms, but also the countless emails we had been exchanging.

Installation/Build Quality 10/10
At the beginning, I was thinking no way they can finish the whole setup in an afternoon. But the reality is, they did it in 5 hours. 8 chairs, projector, screen, sound system, programming, all of these. The installers were surprisingly good for their craftsmanship considering the speed they were going. Right after they walked out of our house, we popped in the disk and were watching movie already. Everything was properly set up and ready to go. I gave it a few months before I’m finally here to share the experience. All the electronics are working exactly as Dave said they would be, the Valencia chairs are beyond comfortable, and now we are happier than ever.

Overall 10/10
– Professional and knowledgeable sales
– Amazing price
– Wide variety of products
– Nice and helpful customer service